Buying cryptocurrency at a Coinstar Bitcoin ATM powered by Coinme is a convenient way to acquire digital assets. But after completing your purchase, you might wonder what happens next. This guide outlines the steps you need to take and what to expect once you’ve made a crypto purchase through a Coinstar Bitcoin ATM.
What Happens After Your Purchase at a Coinme-enabled Coinstar?
As of September 11, 2023, Coinme has streamlined the process for purchasing cryptocurrency at Coinme-enabled Coinstar kiosks. Now, once you complete a transaction, the cryptocurrency is automatically transferred to your Coinme wallet. This seamless process eliminates the need to manually input the redemption code from your Coinstar receipt.
For the system to work, the phone number you use at the Coinstar kiosk must match the one associated with your approved Coinme account. Once the transaction is processed, your cryptocurrency will typically appear in your Coinme wallet immediately.
How to Ensure a Successful Transaction
To ensure your crypto purchase is transferred without any issues, it’s essential to use the same phone number linked to your Coinme account when completing the transaction at the Coinme-enabled Coinstar kiosk. This allows the system to recognize your account and transfer the funds directly to your Coinme wallet.
If the phone number is correct, you won’t need to take any further action. The cryptocurrency will be visible in your wallet shortly after completing the transaction at the Bitcoin ATM.
What If My Transaction Fails?
Failed transactions at a Coinme-enabled Coinstar kiosk are rare, but they can happen if there’s a discrepancy with your phone number. If the number you entered at the kiosk doesn’t match the number on your approved Coinme account, the system may not process the transaction correctly. In this case, double-check that both phone numbers are the same before retrying the transaction.
If you continue to experience issues, Coinmer’s customer service and support articles are available to assist you. They can be reached at https://help.coinme.com/.
Troubleshooting: What If My Crypto Doesn’t Appear in My Wallet?
In some instances, your cryptocurrency may not immediately show up in your Coinme wallet. Before reaching out to support, there are a few steps you can take to troubleshoot the issue:
- Restart your device: Turning your phone off for a few minutes and restarting it can sometimes resolve display issues.
- Check for pending updates: Ensure that your device and the Coinme app are fully updated.
- Clear cache and cookies: If you’re using the Coinme web platform, clearing your browser’s cache and cookies may help.
If the funds still don’t appear in your wallet after troubleshooting, contact Coinme’s customer support team. Be prepared to provide the phone number you used at the kiosk, and the details of your Coinme account for faster assistance.
Redeeming Old Vouchers from Coinme-Enabled Coinstar Kiosk
If you purchased cryptocurrency from a Coinme-enabled Coinstar kiosk before September 11, 2023, the process is slightly different. In this case, you will need to manually redeem your voucher. To do so, enter the redemption code and PIN from your Coinstar receipt into the Coinme mobile app or through the Coinme website.
This manual process remains valid for older purchases, allowing users to access their cryptocurrency even if the automatic system is not applicable.
Final Thoughts
Purchasing cryptocurrency at a Coinme-enabled Coinstar Kiosk through Coinme offers a straightforward way to enter the crypto market. With automatic wallet transfers, the process is simpler than ever. Whether you’re buying Bitcoin or other supported cryptocurrencies, the key is to ensure that your phone number is correctly linked to your Coinme account to facilitate a smooth transaction.
For those who need help with older vouchers or troubleshooting issues, Coinme and Coinstar customer support teams are available to guide you through the process.
